Customer Support           

Product Information         

Sales Inquiries                 

During normal working hours, 8:30am to 5:30pm EST, a knowledgeable Customer Support Engineer will handle your issue personally or escalate it, as necessary, until your issue is resolved.

If you have an emergency that requires technical assistance after normal working hours (5:30 pm to 8:30 am EST Monday to Friday, all day Saturday & Sunday, and Diametriq holidays), your message will be automatically forwarded to the On-Call Technical Support Engineer.